Please note: we do not currently offer domestic or international shipping. All online orders are for click and collect only.
Welcome to The Hanger
Our shop is located on the ground floor of 25 Gordon Street and is the place to grab your favourite UCL merchandise - hoodies, T-shirts, scarves, hats, tote bags and more. It's merch heaven!
We have now extended the range available to buy in our online shop for click and collect, so you can easily get your hands on your favourite pieces.
Every penny made in the shop is reinvested into delivering essential student services and running campaigns. Using the shop, or any of our Union cafes and bars, helps the Union do the things it needs to do for you.
We stock a range of hoodies and sweatshirts to suit all tastes, starting at our hugely popular UCL lettered hoodie at just £30.
We are also delighted to introduce our premium range which retails from £50 - £55, and we offer these in UCL lettering across the front, or our newly designed embroidered styles.
Lost your charger again? We've got your tech needs covered with our range of phone accessories in store, such as charging cables, charging sockets, headphones & earphones.
Frequently Asked Questions
- What size should I buy?
You can check out our size guide here.
- How can I buy products from The Hanger?
You can either shop our full range in person at The Hanger, or you can order online for click and collect in store.
- How does Click & Collect work?
Often we are able to process click & collect orders within 3 working days, but this is not always the case. If you select this service, you will receive an email when your order is ready for collection.
Current collection times are: Monday - Friday 10:00 - 14:00
Collection point: The Hanger, 25 Gordon Street
You will need your order number & a form of ID to collect your order.
You will have 28 days to collect your merchandise from The Hanger. If you have not collected your order within this time, your items will be returned and you will be automatically refunded.
- Can I return or exchange items?
We are happy to accept return & exchanges from our store within 28 days of purchase. Any products returned to us must be in a resalable condition, with all tags still attached. If you wish to return or exchange an item, please complete the returns form and email it to email@example.com.
We are unable to cover the cost of return postage for returns & exchanges. If you request a refund, we will process your request within 10 working days of receiving the item(s) and confirm this has been completed by email. The money should be credited back to your original payment card within 5 days.
If you request an exchange, we will process & dispatch your requested item (subject to availability) within 3-5 working days. If there is a difference in price, you will have to pay (or will be credited) the difference. You may also be asked to cover the return postage cost.
Our return address for both postal & in person returns is:
Students’ Union UCL
25 Gordon Street
London WC1H 0AY
- The item I want is sold out. When will it be back in stock?
Unfortunately we can’t always give an exact date when items will be restocked, but if there is a particular item you are after, please email us at firstname.lastname@example.org and a member of the team will do their best to answer your question.
Mon - Fri: 10:00 - 16:00
Closed on bank holidays.
25 Gordon Street
London WC1H 0AY
020 7679 2937