Frequently Asked Questions

How does the Active Bystander training work?

Active Bystander training is made up of two components: 

1. An online module 

2. A live in-person workshop 

Students that are new to UCL will need to complete both the online module and a live in-person workshop. 

Students that are returning to UCL will need to complete the online module. Returning students will only need to attend a live in-person workshop if their department is running them. If your department is not running workshops for returning students, but you'd like to attend one, you can book onto a general workshop through the SU website.

Who is the programme for?

The programme is for all UCL students and SU staff. 

Is the training mandatory for new UCL students?

Yes, if you're new to UCL you should complete the programme during your first term. 

I am a returning student, do I need to complete the training?

If you're a returning student you will need to complete the online module. You will only need to attend a live in-person workshop if your department is running them. If your department is not running workshops for returning students, but you'd like to attend one, you can book onto a general workshop through the SU website.

Can I attend the live workshop even if I have not completed the training? 

The content of the live workshop builds on the skills and knowledge gained from the online module. You must therefore complete the online module before attending a live workshop.

How do I find out when my department’s workshop is taking place? 

Your departmental workshops will take place in the first term of the 2022/23 academic year. Your department should provide you with the details of the upcoming live workshop to give you time to complete the online module. If your department is not running departmental training, you can still sign up to a general workshop using this link.

When do the workshops take place?

The live workshops will begin during Fresher's Week 2022 and will mostly run throughout Term 1, with a limited number running in Term 2 and 3.

I am having trouble accessing or completing the online module.

To access the online module, you need to be logged into your account on the Students' Union website.

If you cannot access the module after logging in, please make sure that you have opted-in to Union membership. You can do this in the My Account section by scrolling to the bottom of the page and selecting Union membership opt-in. If you haven't opted-in, you can do so here.

If you have opted-in to Union membership, but you still can't access the training, please contact us at activebystander@ucl.ac.uk with a description of your issue.

My question was not answered.

If you have any questions about the programme that have not been covered on our webpage or in the FAQs, please contact us at activebystander@ucl.ac.uk.